Shipping policy
Shipping Policy
Processing Time
All orders are processed within 1–3 business days, excluding weekends and holidays. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Methods & Delivery Times
We offer the following shipping options:
- Standard Shipping (Domestic): 3–7 business days
- Express Shipping (Domestic): 1–3 business days
- International Shipping: 10–21 business days (may vary due to customs processing)
Note: Delivery times are estimates and may vary due to carrier delays, holidays, or unforeseen circumstances.
Shipping Costs
Shipping costs are calculated at checkout based on the selected shipping method and destination. Free standard shipping is available for orders over $50.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. Tracking information may take up to 24 hours to become active.
Lost or Damaged Packages
If your package is lost, stolen, or damaged during transit, please contact us at [Your Email Address] within 7 days of delivery. We will assist in filing a claim with the carrier and issue a replacement or refund as appropriate.
Important Notes
- Please ensure your shipping address is accurate. We are not responsible for delays or non-delivery caused by incorrect addresses.
- Customs, import duties, and taxes for international orders are the responsibility of the recipient.
- We reserve the right to update this shipping policy at any time; updates will be effective immediately upon posting.